Clubs and Regions can update their Admin Users here

Guide

Video Guide

Clubs and Regions need to set up Stripe for the 2024/25 Season.

Click here for full information  Guide

Please read through the testing guides below and test out the processes outlined for a foundational understanding of the Registrations & Payments side of Passport.

The processes outlined in this testing guide are listed below:

• Products Overview – Products | Overview | Support Centre
• Creating a Product – Create a product | Support Centre
• Unlimited Custom Fields Unlimited Custom Fields (UCFs) | Support Centre
• Registration Forms Overview – Registration Forms | Overview | Support Centre
• Registration Form Types – Registration Form Types | Support Centre
• Creating/Editing a Registration Form – Create a Registration Form | Support Centre

Create any custom fields that your club wants on the registration form.

Unlimited Custom Fields Unlimited Custom Fields (UCFs) | Support Centre

Overview

Creating Promo Codes

Notes:

• You must add all of the eligible products that the promo code can be used for. 
• Members can only use a promo code when they register one person at a time.
  e.g. 0 adult, 1 child.

Clubs and Regions can run customisable reports under the Reports menu.

Full Transaction Report Walkthrough Guide

Payout Report Walkthrough Guide

1. Go to https://passport.mygameday.app/login/
2. Click Register
3. Complete your account details
4. Check your email inbox and verify your email using the automated email sent to you
5. Your current administrator will be able to add your account once verified.

For existing club administrators:

1. Once logged into your club or region, select the Settings cog in the top right
2. Select User Management
3. Enter the new admin’s email into the text box and click to add them

For clubs or regions that do not have any administrators, please contact Danica Trotter (admin@baseballqld.asn.au) and Nick Wyllie (nick.wyllie@baseballqld.asn.au) and we will add you.

1. Login to your Passport database.
2. In the left-hand menu, click Registrations > Payment Configuration.
3. Click Add Bank Account Details.
4. Add your bank account details, upload the bank statement and click Update once complete.

Adding your Bank Account – Adding your Bank Account | Support Centre

Products must be marked Active on the Registration form before they will be sold/shown.

For more information, please scroll down to the ‘Edit Registration Form’ section.

No, you do not need to select National or State products in the dependencies – Our products are mandatory and set for the member types.

Dependencies is designed for multiple products in the one season e.g. You can’t select a second season with a discounted price unless you’ve previously (not in this purchase/registration) purchased a product (and again, not a national or state product)

National, State and Regional capitations and fees are mandatory and will be charged to the member in addition to your club fees.

There are a few options available to clubs to facilitate this.

Clubs are able to either:

• PayPal are a payment provider for Game Day and offer a ‘Pay in 4’ program, more information here: https://www.paypal.com/au/webapps/mpp/paypal-payin4
  Please be aware that this is facilitated through PayPal and not through Game Day or Baseball Queensland
• Add a product for $0 and invoice the member to allow them to pay the invoice in parts
• Sign up for a Direct Debit provider themselves
• Provide a promo code to reduce the club fee and invoice the members direct

The swap to Stripe enabled Game Day to explore more modern payment processing methods, for more information about the change and features set to roll-out please visit their article here: Stripe Game Day Rollout

• Masters memberships are for members 50+, Baseball Queensland has made this change to align with Baseball Australia
• Members purchasing the Masters BA/BQ capitation will only be eligible to play in Masters competitions. (GBL Masters Div 1, 2, 3, GCBA Masters (Winter), Masters State Titles, etc.) and will need to use 2024/2025 Baseball Queensland Masters Competition Form (#115823) .
• Players aged 50+ who wish to play in other competitions (Adult Seniors Divisions) will need to purchase an Adult Seniors membership on the 2024/2025 Baseball Australia Membership Registration Form (#115072).
• Club fees don’t affect capitations/insurance, and as such, clubs are free to continue discounting memberships for 35+ if they wish to do so

This membership type is classed as a ‘Program‘ membership.

For more information on the capitation products, please visit the Resources page. The document is located under the ‘Fees’ tab.

SQWBL, Cairns and Townsville will be able to continue taking registrations for the current Winter season until 31 August 2024.

Gold Coast members can continue to register on the current form but there may be reporting issues with any members registered this late into the season.

The NEW club must request a clearance (transfer).

Please follow the steps here: Clearances

If you have a member transferring from another STATE, please contact us at admin@baseballqld.asn.au with
Full name, DOB, current Club Name and Current Association/Region Name.
We need to request these clearances under a State login.

How to Approve or Deny Clearances

Once logged into your club:

1. Select Registrations
2. Select Registration Forms
3. Select ‘Share,’ or ‘Download QR Code’ for the relevant form

Selecting Share will display a link that you can copy.

Rather than having multiple products for different prices, you can add a promo code that is given to the members required.

Click here: Overview

Examples:

• You could use these to reduce the club fee to $0 for members you have arranged a payment plan with while allowing the full fee to be paid by most members.
• You could use a promo code to reduce the club fee if you have an admin fee or levy that is on all products but only applies to the first member.

Clubs, Regions and Members can upate contact details.

Please see below.

Only Regions can merge duplicates.

Please ensure the member’s Name, DOB and email are the same. 

Click Mark as Duplicate button on the profile you no longer need.

The Regions will merge these when they can.

Game Day doesn’t have a central competitions page which displays all of the competitions within the state.

Relevant Competitions portals will be linked on the Competitions page.

Tournament specific links will be available on the tournaments event page or on the Tournaments page.

Game Day has an extensive Support Centre

Baseball Queensland will assist where we can. Please contact both of the staff listed below:

Danica Trotter – admin@baseballqld.asn.au

Nick Wyllie – nick.wyllie@baseballqld.asn.au

If you’re having an issue with your account, please contact Game Day support.

E: support@mygameday.app

Below you will find more information and some guides to help.

1. Create a new competition.
2. Create teams, for some sports you can also have your teams Register directly to a Competition.
3. Generate your fixture.
4. Use the fixture grid to manage your fixtures.
5. Resolve any clashes in your fixtures.
6. Enter results.
7. Publish fixtures, results and stats to the web.

Create a New Competition

Add Teams to a Competition

Pre-Game: https://support.mygameday.app/help/pre-game-screen-desktop

Post-Game – enter team statistics, match results, and individual player statisticshttps://support.mygameday.app/help/post-game-screen-desktop